General Overview
New Culture of Transparency
The Dispute Management System enables banks to create and share dispute cases about financial transactions processed so it provides banks with an opportunity to resolve disputes in a more transparent, efficient, and inexpensive manner.
Centralized shared data hub
The dispute system is an open Banking Platform that is hosted and managed by the central bank. It allows banks to connect to a unified interface and share any data related to customer accounts and transactions in real-time to guarantee all banks have common shared data.
Regulated settlement for disputes
The web-based system provides a regulated environment for addressing disputes and resolving transactions. It also allows the central bank to evaluate, oversee, and occasionally intervene in the final decision-making process and judgment
Product Features
Our clients are our partners in success, and we seek to provide them the tools and confidence they work to embrace rapid technological development, and to make these changes works to be their competitive advantage.
Controlled Environment
The dispute settlement system provides a controlled environment for processing issues and obtaining transaction resolution by using workflow automation, task automation, and a rule management system.
